Kodiak Wins Six Categories in the 2024 Circuits Assembly Service Excellence Awards
Kodiak’s customers rated it in seven service categories, and it won six of them in its division. It is Kodiak’s second Service Excellence Award.
Circuits Assembly announced the winners of its 2024 Service Excellence Awards on October 22, 2024.
Kodiak won for these six, according to the Circuits Assembly announcement:
- Dependability and timely delivery
- Manufacturing quality
- Technology
- Value for the price
- Flexibility
- Overall satisfaction
Kodiak’s first Service Excellence Award came in one category, dependability and timely delivery.
How the Awards Are Decided
The Service Excellence Awards are based on customer service ratings. Each EMS provider’s own customers rate it in seven service categories, and the companies with the highest scores in each category receive an award. The results give providers a measure of customer satisfaction against their peers.
The program was in its 32nd year, and Circuits Assembly has sponsored it throughout.
What the Ratings Reflect
Michael Harlow, Kodiak’s Vice President, said the recognition across multiple categories reflects the trust and loyalty Kodiak’s customers place in it.
Kodiak specializes in printed circuit board assembly, with testing and system integration, for OEMs across a range of industries. Each program is built to the customer’s requirements at Kodiak’s facility in Austin, Texas.